I had my ear lobes re-pierced by Jay, and the whole experience was wonderful. I had let my holes close due to irritation from an undiagnosed nickel allergy. Now that I know the culprit, I decided I wanted to wear earrings again. Jay assessed the state of my existing (mostly closed) holes and recommended that we start fresh, as one of them was very off center and the other was at an angle that made putting earrings in difficult. Jay was kind, patient, and explained every step both before getting started and during the process. I always knew what was happening and what to expect. The studio was clean and organized, and the staff takes appropriate safety precautions. They had a nice selection of jewelry at multiple price points. I will be back to redo my 2nd earlobe holes!
Jay was great with our 9 yo kiddo who was getting her ears pierced for the first time. Professional, approachable, clean, knowledgeable. And the front desk goddess was lovely and informative and super helpful. Highly recommend.